The Company acquires customer personal information within the scope necessary to provide the services offered by the Company. The Company properly acquires personal information and does not acquire personal information through false or other improper means. When customers provide personal information the Company clearly indicates to customers that it will acquire it and publishes or notifies them. The Company will not acquire use or provide personal information including the following content.
- Matters concerning thoughts beliefs and religion
- Race ethnicity social status permanent domicile (excluding information about prefecture of residence) physical and mental disabilities criminal history and other matters that cause social discrimination
- Matters concerning workers’ right to organize collective bargaining and other collective action activities
- Matters concerning participation in collective demonstration activities exercise of petition rights and other political rights
- Matters concerning sexual life
Acquired customer personal information shall be used within the scope of the purpose of use only by those authorized according to specific business and only to the extent necessary for business execution. It may also be mutually used in each of the Company’s services.
The Company handles personal information with the care of a good manager in accordance with the ‘Act on Protection of Personal Information’ (hereinafter ‘Personal Information Protection Act’).
The Company recognizes personal information as information about living individuals as stipulated in the Personal Information Protection Act (name address and other information that can identify specific individuals) as well as email addresses access records user IDs passwords credit cards and other information used in connection with specific individuals and preference information family composition date of birth and other personal attribute information integrated with personal information.
Regarding cookies IP address information and mobile identification numbers (device identification numbers) the Company does not recognize them as personal information because such information alone cannot identify specific individuals. However when such information is used together with personal information it is also considered personal information because it can identify specific individuals.
When the Company acquires and handles customer personal information it specifies the purpose of use as much as possible and clearly indicates publishes or notifies customers of the purpose of use in advance. However this does not apply in the following cases.
- When there is a risk of harming the life body property or other rights and interests of the person or third parties
- When there is a risk of harming the Company’s rights or legitimate interests
- When it is necessary to cooperate with national institutions or local public bodies in performing affairs stipulated by laws and regulations and there is a risk of hindering the performance of such affairs
- When the purpose of use is clearly recognized from the circumstances of acquisition
The Company will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the consent of the person. However this does not apply in the following cases.
- When permitted by law
- When it is urgent and it is difficult to obtain the consent of the person
- When it is necessary to cooperate with national institutions or local public bodies in performing affairs stipulated by laws and regulations and there is a risk of hindering the performance of such affairs
- When handled in a way that individuals cannot be identified
When the Company changes the purpose of use of personal information it will not exceed the scope reasonably recognized as having considerable relevance to the purpose of use before the change and will notify or publish the changed purpose of use to the person. The person has the right to choose regarding the use of personal information for the changed purpose of use.
The Company will not in principle provide customer personal information to third parties without the person’s permission. However personal information may be provided to third parties in the following cases.
- When there is consent from the person
- When there is a risk of harming the life body property or other rights and interests of the person or third parties and it is difficult to obtain the person’s consent
- When disclosure of personal information is requested by courts prosecutor’s offices police tax offices bar associations or institutions with equivalent authority
- When the Company outsources all or part of its business to third parties within the scope necessary to achieve the purpose of use
- When disclosure is made to lawyers accountants and others who have confidentiality obligations to the Company for business purposes
- When entrusting personal information of users using paid services to payment system companies and credit companies that are the Company’s business contractors (with confidentiality agreements) for the purpose of billing usage fees to users using paid services
- When necessary for exercising the Company’s rights
- When statistically processed so that individuals cannot be identified
- When disclosing to business successors in case of business succession due to merger business transfer or other reasons
- When permitted by the Personal Information Protection Act or other laws and regulations
- When the following matters are notified or published in advance
- That the purpose of use includes provision to third parties
- Data items provided to third parties or means and methods of provision
When the Company outsources all or part of personal information handling it concludes contracts including confidentiality with contractors or seeks agreement to terms and conditions set by the Company and conducts necessary and appropriate supervision to ensure safe management of personal information at contractors.
When customers wish for disclosure correction addition suspension of use suspension of provision deletion etc. of their personal information the Company will verify the identity of the person and verify the authenticity of information through procedures specified by the Company and promptly take measures such as disclosure correction deletion etc. of personal information provided by customers. However if any of the following applies the Company may not be able to respond to disclosure correction addition suspension of use suspension of provision and deletion. In such cases the Company will notify the person and explain the reasons.
- When there is a risk of harming the life body property or other rights and interests of the person or third parties
- When there is a risk of significantly hindering the proper implementation of the business operator’s operations
- When it would violate laws and regulations
If you wish for disclosure correction addition suspension of use suspension of provision deletion etc. of your personal information please contact us at the inquiry contact below.
Whether customers provide personal information to the Company is voluntary. When customers provide personal information to the Company we consider that customers have consented to the Company using personal information in accordance with the Company’s privacy policy. However if necessary items are not provided our services may not be received in an appropriate state. Cookie information can be rejected through your browser settings. Even if cookies are rejected our services may not be received in an appropriate state and we will notify or publish this fact.
The Company’s website includes links to several external sites but does not share personal information. The Company cannot take any responsibility for personal information collection conducted on linked websites so please be sure to refer to the privacy policies of linked websites.
The Company’s website uses special encryption communication technology called SSL and manages customer’s important personal information on dedicated servers protected by a security system called Firewall doing our best to prevent unauthorized external access and information leakage.
When changing the privacy policy we will post this change on our website. By posting the latest privacy policy on the site you can always know about privacy information collection and usage methods. We ask that you check regularly.
The Company has established the following dedicated inquiry contact for inquiries regarding disclosure correction addition suspension of use deletion etc. of personal information personal information disclosure requests and other opinions and requests regarding personal information handling and strives for appropriate and prompt response.