Basic Policy


We declare that we will establish voluntary rules and systems to protect the personal information of our customers and business partners used in the course of our business in compliance with the laws and regulations concerning the protection of personal information, and in consideration of international trends, and that we will establish, implement, and maintain the following privacy policy We hereby declare that we have established the following privacy policy and will implement and maintain it.

  1. In order to implement this declaration, we have established “Personal Information Protection Regulations” and will ensure that all of our employees (including all directors, officers, employees, part-timers, temporary workers, etc.) and other related parties are fully aware of these regulations, and will implement, improve, and maintain them.
  2. In order to prevent loss, destruction, falsification, or leakage of personal information, we take appropriate information security measures, including measures against unauthorized access and computer viruses.
  3. When acquiring personal information, we will do so in a lawful and fair manner, and will not acquire such information in an improper manner. When we ask you to provide us with personal information, we will clearly notify you of the fact that we are acquiring the information and the purpose for which it will be used, and will notify you or publicly announce the purpose of use.
  4. When we obtain personal information indirectly, we will confirm that the provider of the personal information has obtained it properly from the person concerned.
  5. We confirm that you have the right to disclose, correct, stop the use of, or delete your own personal information, and we will appropriately respond to your requests for such disclosure, correction, stop the use of, or deletion.
  6. When we share personal information with a third party or entrust personal information to a third party for the purpose of outsourcing business, we will investigate the third party, conclude a necessary contract, and take other measures required by law.

Takashi Sugiyama, Representative Director, Teclico Inc.

Handling of Personal Information

Acquisition of Personal Information

We will acquire your personal information to the extent necessary to provide the services we offer. The Company acquires personal information in an appropriate manner and does not acquire personal information through deception or other wrongful means. When we ask customers to provide us with personal information, we will clearly indicate, publicly announce, or notify customers that we will be acquiring such information. In addition, the Company shall not acquire, use, or provide personal information that includes any of the following.

  1. Matters relating to ideology, beliefs and religion
  2. Race, ethnicity, family origin, legal domicile (excluding information regarding the prefecture in which the person resides) Physical or mental disability, criminal record, or other matters that may cause social discrimination.
  3. Matters relating to the right of workers to organize, collective bargaining and other acts of collective action
  4. Matters relating to participation in collective demonstrations, exercise of the right of petition and exercise of other political rights
  5. Matters related to sexual life

2.Use and Handling of Personal Information

Personal information obtained from customers shall be used only by authorized persons for specific tasks within the scope of the purpose of use, and only to the extent necessary for the performance of those tasks. In addition, the information may be used mutually by each of the Company’s services, etc.

In accordance with the “Act on the Protection of Personal Information” (hereinafter referred to as the “Personal Information Protection Act”), we will handle personal information with the care of a good manager.

3.Definition of Personal Information

We recognize that personal information is information about living individuals (name, address, and other information that can identify a specific individual) as defined in the Personal Information Protection Law, as well as information used in connection with a specific individual, such as e-mail addresses, access records, user IDs, passwords, and credit cards, and information about preferences, family structure, birth date, and other personal attributes that are integrated with personal information.

4.Cookies, IP address information, and cell phone identification numbers

Cookies, IP address information, and cell phone identification numbers (solid identification numbers) are not considered personal information by the Company because such information alone cannot identify a specific individual. However, when such information is used in combination with personal information, such information is also considered personal information because it can identify a specific individual.

5.Notification and specification of purpose of use of personal information

When acquiring and handling customers’ personal information, we will specify the purpose of use as much as possible, and clarify, publicly announce or notify the purpose of use to customers in advance. However, this does not apply in the following cases

  1. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
  2. If there is a risk of harm to our rights or legitimate interests
  3. When it is necessary to cooperate with a national agency or local public body in the performance of its duties as prescribed by law, and there is a risk of interfering with the performance of such duties.
  4. Cases in which the purpose of use is recognized to be clear in light of the circumstances of acquisition

6.Scope and Change of Purpose of Use of Personal Information

We will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the person concerned. However, this does not apply in the following cases.

  1. When permitted by law
  2. In urgent cases where it is difficult to obtain the consent of the person in question.
  3. When it is necessary to cooperate with a national agency or local public body in the performance of its duties as prescribed by law, and there is a risk of interfering with the performance of such duties.
  4. In the case of handling within the range where an individual cannot be identified

If the Company changes the purpose of use of personal information, it will not do so beyond the scope that is reasonably considered to have a reasonable relationship with the purpose of use before the change, and will notify the individual of the changed purpose of use or make a public announcement of it. The individual has the right to choose the use of his/her personal information for the changed purpose of use.

7.Provision of Personal Information

In principle, we will not provide your personal information to third parties without your permission. However, we may provide personal information to third parties in the following cases

  • If you have the consent of the person in question
  • Cases in which there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party, and in which it is difficult to obtain the consent of the person concerned
  • When a court, public prosecutor’s office, police department, tax office, bar association, or other organization with equivalent authority requests disclosure of personal information.
  • When we outsource all or part of our business to a third party to the extent necessary to achieve the purpose of use
  • When disclosing information to attorneys, accountants, and others who are obligated to maintain confidentiality for the Company’s business needs.
  • When we entrust the personal information of users of our paid services to payment system companies and credit card companies to whom we have outsourced our business (with whom we have concluded nondisclosure agreements) for the purpose of billing users of our paid services for their usage fees.
  • When necessary for the exercise of our rights
  • When statistically processed so that individuals cannot be identified
  • When disclosing information to a person who succeeds to the business in the event of a merger, transfer of business, or other such event
  • When permitted by the Personal Information Protection Law and other laws and regulations
  • When the following items are notified or announced in advance
    • The purpose of use must include provision to a third party.
    • Data items provided to third parties or means and methods of provision

8.Supervision of contractors

When we outsource all or part of the handling of personal information, we will enter into a confidentiality agreement with the outsourced company or request agreement to terms and conditions stipulated by us, and will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information securely.

9.Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

When a customer requests disclosure, correction, addition, suspension of use, suspension of provision, or deletion of his/her personal information, we will promptly disclose, correct, or delete the personal information provided by the customer after confirming the identity of the customer and verifying the authenticity of the information in accordance with our prescribed procedures. However, we may not be able to disclose, correct, add, stop using, stop providing, or erase personal information if any of the following items apply. In such cases, the Company will notify the individual to that effect and explain the reasons.

  1. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
  2. If there is a risk of significant hindrance to the proper conduct of the business of the relevant business operator
  3. If it would violate laws and regulations

If you wish to disclose, correct, add, stop using, stop providing, or delete your personal information, please contact us using the contact information below.

10.Voluntary nature of providing personal information

Whether or not you provide us with personal information is at your discretion. If you provide us with your personal information, we will assume that you have given us permission to use your personal information in accordance with our Privacy Policy. However, if you do not provide the required items, you may not be able to receive the appropriate services provided by the Company. Cookie information can be rejected by the customer’s browser settings. If you reject cookies, you may still not be able to use the services provided by the Company in an appropriate manner, and the Company will also notify you to that effect or make a public announcement.

11.About Links

Our website contains links to several external websites, but we do not share your personal information with them. We are not responsible for the collection of personal information on linked websites, so please be sure to refer to the privacy policies of those websites.

12.About Security

We do our best to prevent unauthorized access and leakage of information from outside the company by using a special encryption technology called SSL and a dedicated server protected by a security system called Firewall.

13.Privacy Policy Updates

If we decide to change our privacy policy, we will post those changes on our website. By posting the most current Privacy Policy on our site, you will always know how we collect and use your privacy information. We encourage you to periodically review this policy.

14.contact information (for inquiries) (e.g. corporate phone number)

We will strive to respond appropriately and promptly to inquiries regarding disclosure, correction, addition, discontinuation of use, deletion, etc. of personal information, requests for disclosure of personal information, and other opinions and requests regarding the handling of personal information by establishing the following dedicated contact point.

Osaka Ekimae Daisan Bldg. 23F, 1-1-3 Umeda, Kita-ku, Osaka 530-0001, Japan
Teclico Inc.
Personal Information Inquiry Desk: privacy@techlico.co.jp
Please note that we do not accept any requests or inquiries in person at our office.